It was not included with my stay. Claiming high season. Therefore was forced to prepay 4 days breakfast and it was not refundable. Did not like this at all!
Sabrina
April 2024
The hotel itself is built around the stunning Shakusui-en, an 800-year-old heritage pond garden. This breathtaking garden is a masterpiece of natural beauty, adorned with vibrant trees and diverse flowers that change with the seasons. Guests can also explore the historic Tea House, which is a focal point of the garden and a must-visit for tourists staying at the hotel. Feeding the fish in the serene pond is a delightful experience, making the garden an enchanting escape from the everyday. The architecture of the hotel pays homage to the traditional Kyoto-style homes, blending historical charm with modern luxury. The property boasts excellent facilities, including a well-equipped fitness center, a large restaurant helmed by an award-winning international chef, and a self-heated swimming pool. Breakfast at the hotel is a standout feature, offering a diverse and international buffet. For Muslim travelers, halal options are available upon request. Simply inform the staff, and the chef will ensure that all sauces and meats are prepared according to halal standards—a thoughtful touch that makes the experience even more accommodating.
Abdullah
December 2024
The room was very good (an upgrade although it didn’t have a nice view which we generally try to get). Facilities were all excellent (gym, swimming pool, garden etc).
Chris
November 2024
The hotel’s interior was stunning, complemented by a beautiful garden setting. The service level was exceptional, and the staff were highly professional, assisting with packing my bags and even handling shipment arrangements. The reception staff were also very friendly, making my stay even more enjoyable.
Ali
November 2024
Amazing hotel and Service ,, The rooms are very nice ,, spacious and clean. The Spa treatment and the spa facilities is a must. Great Location as well.
Nouf
April 2024
The gardens were outstanding. The service was very good.
Marina
October 2024
Excellent hotel in a good location. Breakfasts and dinner were very good. Our room was clean and very well laid out. The staff are exceptional and very helpful. Particular praise for Satochi on the concierge desk, who went out of his way to advise on restaurants and to check the next day that we had had a good experience.
Steve
March 2023
Amazing facilities, welcoming and enthusiastic staff, great rooms! Responsive and super helpful on the Four Seasons App!
Joyce
January 2023
Breakfast is healthly and delicious.
Dora
March 2024
The hotel was beautiful, the staff were friendly and very respectful and the food was outstanding.
Joanne
November 2023
Reservations:
+1-833-728-2041